Terms and Conditions
This TC policy is current as of October 3, 2024. This policy is subject to updates or changes without notice. It is the responsibility of all guests, 3rd party affliates, vendors or contractors to read and review this entire policy. Shea's Tech, LLC is not liable or responsible for your clarity, understanding, deletion, approval or disapproval of the information mentioned above. Payment for any and all stays at Sheas Tech, LLC means that you agree and have read this Privacy Policy, Rules and all associated restrictions of this website. Any and all legal challenges to Shea's Tech, LLC, it's staff, it's host or officers will be paid by the claimant or defendant and you accept, understand and certify the same by payment for a guest stay at any properties under the ownership of Shea's Tech, LLC or it's owners.
Shea's Tech, LLC - Terms of Service
1. Acceptance of Terms
By engaging the services of Shea's Tech, LLC ("Company"), you ("Client") agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our services.
2. Services
Shea's Tech, LLC is a managed service provider offering IT support, network management, cybersecurity, and related technology services to businesses.
3. Service Level Agreements (SLAs)
Specific service levels, response times, and performance metrics will be outlined in individual Service Level Agreements, which form an integral part of these Terms.
4. Client Responsibilities
The Client agrees to provide timely and accurate information necessary for the Company to perform its services.
The Client is responsible for maintaining the confidentiality of any login credentials provided by the Company.
5. Fees and Payment
Fees for services will be as agreed upon in writing between the Company and the Client.
No refunds for payments submitted for licensing, services, training, support, contracts (any), donations, hardware or software will be refunded for any reason for any customer. Acceptance of the Terms and Conditions stipulates that you have read this restriction and you fully accept and indemnify permanently Shea's Tech against any current or future legal remedy with prejudice for refund of payment issued. If you disagree with these Terms and Conditions. You must submit an email in writing to support@sheastech.io within 1 hour during business hours (0900-1800 Monday through Friday) and receipt a confirmation to have your refund processed and you must state that you "decline" agreement to Shea's Tech, LLC Terms and Conditions.
Invoices are due within 30 days of the invoice date unless otherwise specified.
Late payments may result in service interruption and late fees.
Lack of payment will result in termination of services without prior notification or warning. This is your only formal notice upon acceptance of Shea's Tech Terms and Conditions.
6. Confidentiality
Both parties agree to keep confidential any proprietary information disclosed during the course of service provision.
This confidentiality obligation survives the termination of services.
7. Intellectual Property
All intellectual property created by the Company in the course of providing services remains the property of the Company.
The Client retains ownership of its pre-existing intellectual property.
8. Limitation of Liability
The Company's liability is limited to the amount paid for services in the 30 days preceding a claim.
The Company is not liable for indirect, consequential, or incidental damages.
9. Termination
Either party may terminate services or support with 30 days' written notice.
The Company reserves the right to terminate services immediately in case of non-payment or breach of these Terms.
10. Anti-Bribery and Corruption
Shea's Tech, LLC maintains a zero-tolerance policy towards bribery and corruption in all its forms.
The Client agrees not to offer, promise, give, request, agree to receive, or accept any bribes or participate in any corrupt activities in relation to the business conducted with the Company.
Any violation of this policy may result in immediate termination of services and legal action.
11. Governing Law
These Terms are governed by the laws of Maryland, without regard to its conflict of law provisions.
12. Amendments
The Company reserves the right to modify these Terms at any time. Clients will not be notified of any significant changes.
13. Contact Information
For questions about these Terms, please contact:
Shea's Tech, LLC
+1 202 922 6962
Email: support@sheastech.io
Last updated: 12/15/2024